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Wipro Technologies (http://www.wipro.com/index.htm)
Administrator TIS-BSM Remedy(T93582)
Skills :
• Maintaining the Remedy work flow associated with interfaces to external systems Certification:(All must) ITIL Foundation V3 ARS Admin Part 2 CMDB 2 Basic ITSM 7 Basic"
Area of expertise : IT Infrastructure
Roles and Responsibilities : Remedy Administration
Skill & Job Requirements :
• "User ID creations SRS (Service Request System), managing access problems,assigning rights Change Management Writing new SLA, Rule modification of SLA, writing OLA's and underping contracts Asset Management Managing Userroles/ access permissions Managing the configuration details of the applications Managing AR system and application licenses for users Analyzing Remedy logs forerrors Analyzing defects/ incidents that are raised with respect to proper running of the AR System and Applications.
Qualification : Bachelors Degree
Job Location : Pune
Desired Experience : Freshers
TO APPLY IN ONLINE CLICK HEER
FOR MORE DETAILS CLICK HERE
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